BUSINESS INNER CIRCLE (BIC)
TERMS & CONDITIONS OF MEMBERSHIP
Last Updated: 29-09-2029
These Terms & Conditions of Membership (“Terms”) govern your enrolment, access to and participation in Business Inner Circle (“BIC”), a business community operated by Quantum Leap Learning Solutions Private Limited (“Company”, “QL” “we”, “us” or “our”) through the QL One application and such other platforms, channels, venues and communication mechanisms as may be designated by us from time to time.
By applying for, purchasing, accessing or participating in BIC, you (“Member”, “you” or “your”) acknowledge that you have read, understood and agree to be bound by these Terms and the applicable BIC Membership Guidelines and policies communicated by the Company.
ABOUT BUSINESS INNER CIRCLE
• BIC is a one-year membership community designed for business owners, providing structured business training, peer-to-peer learning and opportunities to build meaningful relationships with fellow business owners through regular Sessions.
• BIC may be offered in the following formats:
• Offline BIC, comprising live, in-person Sessions conducted in designated cities and venues.
• Online BIC, comprising live online Sessions and peer-community participation through QL One or such other platform designated by the Company.
• The BIC programme presently comprises twelve (12) structured monthly training Sessions, each focused on a designated business topic. The core topics presently include:
• Business Strategy and Vision.
• Budgeting and Forecasting.
• Pricing Strategy.
• Cashflow Management.
• Sales System Building.
• Marketing Strategy.
• Team Building and Hiring.
• Leadership Development.
• Decision Making Framework.
• Business Systems and Automation.
• Profit Optimization.
• Sales Growth Strategy.
• The Company may reasonably modify the topics, sequence, schedule, trainers, venues, delivery method or other operational aspects of BIC where required for administration, improvement or continuity of the programme.
DEFINITIONS
• Unless the context otherwise requires, the following terms shall have the meanings set out below:
• “BIC Guidelines” means the membership guidelines, participation rules, policies and reasonable instructions applicable to Members and communicated by the Company from time to time.
• “Company Materials” means all training materials, presentations, documents, templates, content, branding, logos and other materials provided by or on behalf of the Company or its trainers in connection with BIC.
• “Community Channels” means QL One/app feeds, WhatsApp groups and such other digital or physical channels designated by the Company for BIC-related communication and community engagement.
• “Membership” means the Member’s subscription and associated rights to participate in BIC in accordance with these Terms and applicable BIC Guidelines.
• “QL One” means the digital application or platform through which BIC and related community features, communications or services may be made available to Members.
• “Session” means any training session, workshop or other structured BIC programme session conducted as part of the Membership.
• “Session-Related Charges” means food, beverage, venue, hall and other applicable charges separately payable by Members in connection with Offline BIC Sessions.
• “Applicable Law” means any applicable law, statute, regulation, rule, notification, order or governmental requirement in force from time to time.
• The expressions “including”, “include” and “includes” shall be construed to mean “including without limitation”.
MEMBERSHIP AND ONBOARDING
• Membership is personal to the Member and is subject to successful registration, payment of the applicable Membership Fee and completion of such onboarding requirements as may be prescribed by the Company.
• Following enrolment, the Member may receive a welcome communication containing orientation details and a KYC form requesting information about the Member and their business. The Member shall provide complete, accurate and current information and promptly update their profile where any material information changes.
• The Member may be required to attend an orientation Session, either live or through an orientation recording or other format designated by the Company.
• The Company may refuse, suspend or cancel access to BIC where the Member provides materially inaccurate, misleading or incomplete information or otherwise fails to satisfy applicable Membership requirements.
MEMBERSHIP TERM AND COMPLETION OF SESSIONS
• BIC is offered as a one-year Membership. Members are expected to participate regularly and complete all twelve (12) Sessions within sixteen (16) months from the date of joining, allowing reasonable flexibility where a Session is missed.
• The sixteen (16)-month period is provided solely to facilitate completion of the twelve (12) Sessions and shall not, by itself, constitute an extension of the one-year Membership or create any additional Membership benefits beyond those expressly provided by the Company.
• Membership and the rights and benefits attached to it may not be transferred, assigned, shared or substituted without the Company’s prior written approval.
MEMBERSHIP FEE AND SESSION-RELATED CHARGES
• The Membership Fee is ₹30,000 (Rupees Thirty Thousand only) plus applicable GST, presently amounting to ₹35,400 inclusive of GST, subject to any change in applicable tax rates.
• The Membership Fee shall be paid in full in accordance with the payment terms specified by the Company before access to BIC Sessions is provided.
• For Offline BIC:
• food, beverages and applicable venue/hall or other Session-Related Charges are separate from the Membership Fee and shall be payable by the Member as communicated for the relevant Session.
• such charges shall be paid in advance where required by the Company and shall not be payable on the spot at the venue.
• Failure to make any amount due within the prescribed timeline may result in suspension or restriction of access to BIC until the outstanding amount is cleared, without prejudice to any other rights or remedies of the Company.
ATTENDANCE AND RSVP
• Members are expected to maintain at least 90% attendance across their training Sessions and to attend each Session punctually.
• Members may be required to RSVP in advance by the cut-off specified for each Session. RSVP information may be used by the Company to plan Sessions, including venue, food and beverage arrangements for Offline BIC.
• Where a Member confirms attendance for an Offline Session:
• the applicable food, beverage and other confirmed Session-Related Charges may become payable at that point.
• if the Member cancels after the applicable RSVP cut-off or does not attend, such charges shall remain payable where arrangements have already been made on the Member’s behalf.
• Members should cancel their RSVP before the applicable cut-off if they are unable to attend. Repeated failure to attend or comply with applicable attendance requirements may result in a review of the Member’s Membership.
OFFLINE AND ONLINE BIC
• Offline BIC Sessions are conducted in person in the applicable Member city at a venue designated by the Company. BIC currently operates in Bangalore, Delhi, Madurai, Coimbatore, Mumbai, Pune, Goa and Hyderabad, with Chennai being the newest city, and may be expanded or modified by the Company.
• Online BIC follows the same core twelve (12)-topic programme and monthly structure and provides access to the peer community through an online format. No food or beverage charges apply to Online BIC Sessions.
• For Online BIC Sessions, Members are expected to keep their cameras switched on throughout the Session, except where otherwise permitted by the Company.
• BIC Sessions are conducted live, whether online or offline. Regular Session recordings are not made available to Members, and Members are therefore expected to attend Sessions live to derive the intended benefit of the programme.
MEMBER CONDUCT AND COMMUNITY PARTICIPATION
• BIC is intended for genuine learning, peer exchange and community building. Members shall at all times behave respectfully and professionally towards fellow Members, trainers, speakers, Company personnel and other participants and shall not engage in abusive, threatening, harassing, disruptive, discriminatory or otherwise inappropriate conduct.
• Members shall not use BIC Sessions, Community Channels, QL One or other BIC channels to pitch, sell, promote or solicit business from other Members, except where expressly permitted by the Company.
• Members may use designated Community Channels, including WhatsApp groups and the QL One/app feed, for appropriate community engagement, interaction and sharing of relevant updates and achievements. Such channels shall not be used for spam, unsolicited promotions, inappropriate content or conduct inconsistent with the purpose of BIC.
• The Company may review and take appropriate action in relation to any conduct that, in its reasonable assessment, adversely affects the BIC community, its Members, personnel or legitimate business interests.
CONFIDENTIALITY AND MEMBER INFORMATION
• BIC Sessions and community interactions may involve the sharing of personal, professional, financial, commercial, strategic and other business information by Members. Each Member shall treat such information as confidential and shall not disclose, reproduce, circulate or use it outside BIC without the consent of the Member or person to whom such information relates.
• Members shall exercise reasonable care to protect confidential information obtained through BIC and shall not use such information for any improper purpose, including unauthorised commercial exploitation or solicitation.
• The confidentiality obligations under this Clause shall continue after expiry or termination of Membership.
• Information provided by a Member to the Company for registration, KYC, profile creation, programme administration or related purposes shall be handled in accordance with the Company’s applicable Privacy Policy and Applicable Law.
MEMBER RESPONSIBILITIES
• The Member shall:
(a) provide accurate and updated profile and business information.
(b) complete applicable KYC and onboarding requirements.
(c) maintain the required attendance and complete RSVP requirements.
(d) make all applicable payments within the prescribed timelines.
(e) comply with these Terms, BIC Guidelines and reasonable instructions issued by the Company.
(f) maintain respectful and professional conduct within the BIC community.
• Members acknowledge that accurate profile information may be used to facilitate appropriate peer connections and member recognition within BIC.
• The Member is responsible for maintaining the confidentiality of their account credentials and for all activity undertaken through their QL One or other BIC account, except to the extent caused by the Company’s fault. The Member shall promptly notify the Company of any unauthorised access or misuse.
COMPLAINTS AND SUPPORT
• Any complaint, concern or support request relating to BIC should be raised directly with the Company through its designated support channels rather than through Community Channels.
• The Company will endeavour to review and address legitimate complaints and concerns through its applicable support process, and Members shall provide reasonable cooperation and information required for resolution.
CANCELLATION AND REFUNDS
• If a Member requests cancellation and a refund before attending their first BIC Session, the Company shall refund the Membership Fee after deducting a 5% cancellation charge from the Membership Fee.
• Once the Member has attended their first BIC Session, the Membership Fee shall be non-refundable.
• Cancellation or termination of Membership shall not affect any payment obligation already incurred by the Member, including applicable Session-Related Charges.
SUSPENSION AND TERMINATION
• The Company may suspend or terminate Membership, or restrict the Member’s access to BIC, if the Member:
(a) materially breaches these Terms or applicable BIC Guidelines.
(b) fails to make amounts due.
(c) repeatedly fails to meet applicable attendance or participation requirements.
(d) breaches confidentiality obligations.
(e) engages in solicitation, misuse of BIC channels or other prohibited conduct.
(f) engages in abusive, threatening, harassing, disruptive or otherwise inappropriate conduct.
(g) provides materially false, misleading or inaccurate information.
• Where reasonably appropriate, the Company may provide the Member an opportunity to address or rectify the relevant breach before taking action. However, the Company may take immediate action where reasonably necessary to protect the BIC community, Members, personnel or its legitimate business interests.
• Suspension or termination shall be without prejudice to any rights or remedies accrued before such suspension or termination. No refund shall be payable except as expressly provided under these Terms or required by Applicable Law.
INTELLECTUAL PROPERTY
• All rights, title and interest in BIC’s name, branding, logos, training materials, presentations, documents, templates, content and other Company Materials remain with their respective owners.
• Membership grants the Member only a limited, personal and non-transferable right to access and use Company Materials for the Member’s own participation in BIC. No ownership or other proprietary rights are transferred to the Member.
• Members shall not copy, reproduce, record, distribute, publish, sell, commercially exploit, modify or otherwise misuse Company Materials or BIC content without the prior written permission of the applicable rights holder.
MEMBER OUTCOMES AND DEALINGS WITH OTHER MEMBERS
• BIC provides structured business education, learning and peer interaction. The Company does not guarantee any particular business, financial, sales, profit, investment, networking or other outcome from Membership or participation in BIC.
• Information, opinions, strategies or experiences shared by trainers or Members are for general educational and peer-learning purposes and do not constitute legal, financial, tax, investment or other professional advice unless expressly stated otherwise. Members remain solely responsible for evaluating and acting upon any information received through BIC.
• BIC facilitates interaction between independent business owners. The Company does not endorse, guarantee or assume responsibility for the products, services, representations, conduct, financial position or business dealings of any Member or third party. Members shall conduct their own due diligence before entering into any transaction or arrangement with another Member.
LIMITATION OF LIABILITY
• To the maximum extent permitted by Applicable Law, the Company shall not be liable for any indirect, incidental, special, consequential or punitive loss, or any loss of profits, revenue, business opportunity, goodwill, data or anticipated savings arising from or relating to Membership or participation in BIC.
• The Company shall not be responsible for any loss or damage arising from interactions or dealings between Members, information or content provided by Members or third parties, or circumstances beyond the Company’s reasonable control.
• To the maximum extent permitted by Applicable Law, the Company’s aggregate liability arising out of or in connection with BIC or these Terms shall not exceed the Membership Fee actually paid by the concerned Member for the applicable Membership, except to the extent such limitation is prohibited by Applicable Law.
INDEMNIFICATION
• To the maximum extent permitted by Applicable Law, the Member shall indemnify and hold harmless the Company, its affiliates, personnel, trainers and representatives from and against losses, claims, liabilities, damages, costs and expenses arising out of or relating to:
(a) the Member’s breach of these Terms or applicable BIC Guidelines.
(b) the Member’s violation of Applicable Law or any third-party rights.
(c) the Member’s misuse of BIC, QL One, Company Materials or Community Channels.
(d) any act, omission, representation or business dealing of the Member with another Member or third party.
CHANGES TO BIC AND THESE TERMS
• The Company may modify or discontinue any aspect of BIC, including its topics, schedule, format, trainers, venues, cities, Community Channels or other operational arrangements, where reasonably required for administration, improvement or continuity of the programme.
• The Company may amend, update or replace these Terms from time to time to reflect changes in BIC, QL One, Applicable Law, regulatory requirements or business practices. Updated Terms shall become effective when published, communicated or made available through QL One or another designated BIC channel, unless a different effective date is specified.
• Continued participation in BIC after the effective date of revised Terms shall constitute acceptance of the revised Terms, subject to Applicable Law.
MISCELLANEOUS
• These Terms, together with the applicable BIC Guidelines, policies and instructions expressly applicable to Members, constitute the terms governing the Member’s participation in BIC. In the event of an inconsistency, these Terms shall prevail to the extent of such inconsistency unless expressly stated otherwise by the Company.
• If any provision of these Terms is held to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect.
• No failure or delay by the Company in exercising any right or remedy shall constitute a waiver of that right or remedy.
• The Member may not assign or transfer their rights or obligations under these Terms without the Company’s prior written consent. The Company may assign or transfer its rights and obligations in connection with BIC or its business, subject to Applicable Law.
• Nothing in these Terms creates any partnership, agency, employment, joint venture or other similar relationship between the Company and a Member or between Members.
GOVERNING LAW AND JURISDICTION
• These Terms shall be governed by and construed in accordance with the laws of India.
• Subject to any mandatory dispute resolution requirements under Applicable Law, the courts at Bengaluru, Karnataka, shall have exclusive jurisdiction over disputes arising out of or in connection with these Terms or Membership in BIC.
CONTACT
• For questions, complaints or support relating to BIC or these Terms, Members may contact:
Quantum Leap Learning Solutions Private Limited
Email: support@businessinnercircle.in
Address: Shubhodaya, 3rd Floor, 86, Railway Parallel Rd, Kumarapark West, Kumara Park West, Seshadripuram, Bengaluru, Karnataka 560020